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New User Profile

Customer Information

First Name: 
Middle Name: 
Last Name: 

Providing an email address is optional. Email address is required if you plan to enroll in e-billing in order for you to receive notifications when your e-bill is ready for viewing. An email address is also needed to contact Customer Service via the Email Customer Service feature in Customer Connection.

Email Confirmation: 

Login & Security Information

User Name: 

Your User Name must be between 4 and 50 characters. It can contain alphabets, numbers, '_', '.', '$', '#', @, or '!'


Passwords must have 1 lower case letter, 1 upper case letter, 1 number, and 1 special character '!', '%', '@', '#', '$', or '_', and must have between 6 and 50 characters; and is case-sensitive.

Password Confirmation: 
Security Question1:
Security Answer1: 

Security Answers must have between 4 and 50 characters.

Answer1 Confirmation: 
Security Question2:
Security Answer2: 

The two question/answers are used for you to log-in if you lose either your User Name or Password.

Answer2 Confirmation: 

End User License Agreement

If I proceed with this system access logon, I am acknowledging and agreeing that all of the information contained in the Laclede Gas Company system to which I am being granted access is confidential and proprietary. I agree to protect all, and not disclose or discuss any, of this information except as necessary to fulfill the specific purposes for which I have been granted access.



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Use of this site is restricted to authorized users only, based on the terms of the end-user agreement. For optimum functionality, this site is designed to perform best using Internet Explorer (IE) versions 11 or higher, Firefox, Chrome, Safari and all other browsers post IE 10 generation with a minimum screen resolution of 1024 x 768. Pop-ups should be permitted. All rights reserved, Spire ©. 2017. Laclede Gas Customer Connection v5.2.5b526