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New User Profile

Customer Information

First Name: 
Middle Name: 
Last Name: 

Providing an email address is optional. Email address is required if you plan to enroll in e-billing in order for you to receive notifications when your e-bill is ready for viewing. An email address is also needed to contact Customer Service via the Email Customer Service feature in Customer Connection.

Email Confirmation: 

Login & Security Information

User Name: 

Your User Name must be between 4 and 50 characters. It can contain alphabets, numbers, '_', '.', '$', '#', @, or '!'


Passwords must have 1 lower case letter, 1 upper case letter, 1 number, and 1 special character '!', '%', '@', '#', '$', or '_', and must have between 6 and 50 characters; and is case-sensitive.

Password Confirmation: 
Security Question1:
Security Answer1: 

Security Answers must have between 4 and 50 characters.

Answer1 Confirmation: 
Security Question2:
Security Answer2: 

The two question/answers are used for you to log-in if you lose either your User Name or Password.

Answer2 Confirmation: 

End User License Agreement

If I proceed with this system access logon, I am acknowledging and agreeing that all of the information contained in the Laclede Gas Company system to which I am being granted access is confidential and proprietary. I agree to protect all, and not disclose or discuss any, of this information except as necessary to fulfill the specific purposes for which I have been granted access.



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Use of this site is restricted to authorized users only, based on the terms of the end-user agreement. For optimum functionality, this site is designed to perform best using Internet Explorer (IE) versions 7 or higher, Firefox, Chrome, Safari and all other browsers post IE 6 generation with a minimum screen resolution of 1024 x 768. Pop-ups should be permitted. All rights reserved, The Laclede Group ©. 2016. Laclede Gas Customer Connection v5.0.30b149