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Welcome To Customer Connection

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Welcome to Customer Connection, your self-service portal to our Customer Care & Billing system. Customer Connection puts you in control, allowing you access to information about your natural gas account without having to speak to a representative. This service affords you the convenience to research questions, change account options and pay your bill at any time, night or day, on your schedule.

Features of this site include:

  • Account access 24/7
  • E-Billing enrollment – ability to view and pay bills online
  • Easy-Pay enrollment – ability to automatically pay bills from your bank account
  • Ability to make account changes (mailing address, phone number, bill format)
  • Access to current and past bills
  • Access to payment and gas usage histories
  • DollarHelp enrollment – the oldest energy assistance charity in Missouri
  • Home Energy Advisor – personalize plan to help you take control of your energy savings

For more than 150 years, Laclede Gas and Missouri Gas Energy have provided safe and reliable service to the residents across Missouri. Simply put, we’re there when you need us


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Use of this site is restricted to authorized users only, based on the terms of the end-user agreement. For optimum functionality, this site is designed to perform best using Internet Explorer (IE) versions 7 or higher, Firefox, Chrome, Safari and all other browsers post IE 6 generation with a minimum screen resolution of 1024 x 768. Pop-ups should be permitted. All rights reserved, The Laclede Group ©. 2015. Laclede Gas Customer Connection v5.0.26b139